body .navigation-primary a { font-family: helvetica !important; }
Skip to content
Jacqueline Ong_Yellow autumn portrait

My Story

I studied business in university and whilst in school, did several internships at companies across different sectors. One internship in particular was in New York City as a marketing intern for a start-up called Current, which exposed me to the world of fintech. During this time, I was introduced to the role of a product manager. I saw how product managers wore many different hats and how the decisions they made could have tangible, real life impact on others. Inspired by their work, I thought to myself that I too, would like to become a product manager in the future.
 
After graduation, wanting to learn acquire more knowledge about software products and gain more global exposure, I joined HubSpot as a customer support specialist guiding customers all around the world to troubleshoot software issues and utilize HubSpot's software to the fullest.
 
By nature of the job, on a daily basis I would interact with the product and collaborate cross-functionally with other teams which furthered my interest in product. I found that I enjoyed advocating for customers and helping them figure out the best solutions that would solve their pain points. At the same time, I also wanted to make an impact on a larger scale and further improve the product. Being a product manager seemed ideal as I would get to do both of those things.
 
And with that, what started out as a mere curious interest in product has since developed into something bigger - a quest to become a product manager. In pursuit of that, I have create this personal website as a way to highlight my passion for product management. My ultimate dream is to be able to create remarkable products that serve meaningful purpose and bring joy to people's lives. 
 
For more on what I've done, check out my product portfolio here. 
Get in touch
 

Have a question or want to find out more?

Drop me a message and I'll get back to you.

 

Find me at: