Skip to content

Skills and Certifications

Product Management Skills

Strategic Thinking and Analysis

Keen observer with the ability to think critically and analyse business strategies.

User Experience Design

Advocate for customers and have a user-centric mindset. I bring curiosity and empathy to the table as part of the design process.

Technical Proficiency

SQL, some familiarity with front end development (HTML, CSS, JavaScript). Software: Jira, Looker Software, Slack, Google Suite, Figma, Balsamiq Wireframes

Communication

Written and spoken communication across different mediums (for instance: phone, live chat, email, social media)

Stakeholder Management

Adept at collaborating and liaising with stakeholders from different teams including product, engineering and management.

Adaptability

Able to adapt to different work and cultural environments, and prioritize according to changing needs.

Courses and certifications

Courses and certifications attained

01

Product Management

  • Certified ScrumMaster (CSM) (Scrum Alliance)
  • Professional Certificate in Digital Product Management (NUS)
  • Digital Product Management: Modern Fundamentals (Coursera)
  • Agile Software Development (Coursera)
02

User Interface and User Experience Design

  • Professional Certificate in User Experience Design (NUS)
  • Professional Certificate in User Interface and Interaction Design (NUS)


 

03

Technical Skills

  • Front-end web development (HTML, CSS, JavaScript)
  • SQL
  • Python (Programming for Everybody) (Coursera)
  • Python (Data Structures) (Coursera)

 

04

HubSpot Software

HubSpot is the leading CRM software for scaling businesses.

Having worked in HubSpot Technical Customer Support for 2.5 years, I am highly proficient using HubSpot's software - Sales Hub, Marketing Hub, Service Hub, Operations Hub and CMS.

x5 HubSpot certified

  • HubSpot CMS For Marketers 
  • HubSpot Sales Software
  • HubSpot Marketing Software
  • HubSpot Service Hub Software
  • Inbound Sales